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Santa Rosa Beach, FL

850 499 7016

About us

At Carpa Dia LLC, we believe that reliable IT solutions are the backbone of every successful business. Founded by Carlos Alvarez, an IT Consultant with over 30 years of experience in data protection and IT infrastructure, our mission is to help organizations run smoothly, securely, and efficiently.


Carlos has built his career working with some of the world’s leading companies, including General Motors, Ally Bank, and TIAA, where he designed, implemented, and maintained enterprise‑grade IT environments. His expertise spans across:


  Data Protection & Backup Solutions – Deep knowledge of Dell/EMC’s Data Protection Suite, including NetWorker, Avamar, Data Domain, Data Protection Advisor (DPA), and PowerProtect Data Manager (PPDM).

  Computer & Server Management – Remote monitoring, patching, updates, and refreshes to keep systems optimized and secure.

  Cloud Services – Office 365 setup, migration, and ongoing support.

  Networking & Infrastructure – Installation and support for computers, printers, and network devices, plus Cisco networking experience.

  Operating Systems – Proficiency in Novell NetWare, Linux SUSE, Red Hat Enterprise Linux, and Windows (from NT 4.0 onward).

  Enterprise Architecture – Proven success in designing and maintaining large‑scale IT environments across multiple industries.


At Carpa Dia LLC, we offer subscription‑based IT support packages that make professional IT services predictable, flexible, and cost‑effective. Whether you need day‑to‑day IT support, new installations, or enterprise‑level data protection strategies, we provide solutions tailored to your business needs.


Our philosophy is simple: proactive IT management, long‑term reliability, and trusted partnerships. We don’t just fix problems — we help prevent them, ensuring your business stays resilient and future‑ready.


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Services

🔧 IT Support & Management


  Remote computer and server management

  Regular patching, updates, and system refreshes

  Day‑to‑day troubleshooting and issue resolution


🌐 Networking & Infrastructure


  Installation and configuration of computers, printers, and network devices

  Secure network setup, monitoring, and optimization

  Cisco networking expertise


☁️ Cloud Solutions


  Office 365 setup, migration, and ongoing support

  Cloud integration and user management

  Email and collaboration tools support


🔒 Data Protection & Backup


  Enterprise backup architecture and design

  Deployment and support for Dell/EMC Data Protection Suite:

  ⁠◦  NetWorker

  ⁠◦  Avamar

  ⁠◦  Data Domain

  ⁠◦  Data Protection Advisor (DPA)

  ⁠◦  PowerProtect Data Manager (PPDM)

  Backup optimization, performance tuning, and recovery solutions


⚙️ Virtualization & Storage


  Server virtualization for efficiency and scalability

  Isilon NAS administration and support

  Storage environment design and maintenance


🖨️ Printing & Device Support


  Installation and support for office printers and multifunction devices

  Ongoing maintenance and troubleshooting


🛡️ Strategic Consulting


  IT strategy development tailored to business needs

  Long‑term subscription‑based support packages

  Proactive monitoring to prevent downtime and ensure business continuity

Projects

Contact us!