At Carpa Dia LLC, we believe that reliable IT solutions are the backbone of every successful business. Founded by Carlos Alvarez, an IT Consultant with over 30 years of experience in data protection and IT infrastructure, our mission is to help organizations run smoothly, securely, and efficiently.
Carlos has built his career working with some of the world’s leading companies, including General Motors, Ally Bank, and TIAA, where he designed, implemented, and maintained enterprise‑grade IT environments. His expertise spans across:
• Data Protection & Backup Solutions – Deep knowledge of Dell/EMC’s Data Protection Suite, including NetWorker, Avamar, Data Domain, Data Protection Advisor (DPA), and PowerProtect Data Manager (PPDM).
• Computer & Server Management – Remote monitoring, patching, updates, and refreshes to keep systems optimized and secure.
• Cloud Services – Office 365 setup, migration, and ongoing support.
• Networking & Infrastructure – Installation and support for computers, printers, and network devices, plus Cisco networking experience.
• Operating Systems – Proficiency in Novell NetWare, Linux SUSE, Red Hat Enterprise Linux, and Windows (from NT 4.0 onward).
• Enterprise Architecture – Proven success in designing and maintaining large‑scale IT environments across multiple industries.
At Carpa Dia LLC, we offer subscription‑based IT support packages that make professional IT services predictable, flexible, and cost‑effective. Whether you need day‑to‑day IT support, new installations, or enterprise‑level data protection strategies, we provide solutions tailored to your business needs.
Our philosophy is simple: proactive IT management, long‑term reliability, and trusted partnerships. We don’t just fix problems — we help prevent them, ensuring your business stays resilient and future‑ready.
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🔧 IT Support & Management
• Remote computer and server management
• Regular patching, updates, and system refreshes
• Day‑to‑day troubleshooting and issue resolution
🌐 Networking & Infrastructure
• Installation and configuration of computers, printers, and network devices
• Secure network setup, monitoring, and optimization
• Cisco networking expertise
☁️ Cloud Solutions
• Office 365 setup, migration, and ongoing support
• Cloud integration and user management
• Email and collaboration tools support
🔒 Data Protection & Backup
• Enterprise backup architecture and design
• Deployment and support for Dell/EMC Data Protection Suite:
◦ NetWorker
◦ Avamar
◦ Data Domain
◦ Data Protection Advisor (DPA)
◦ PowerProtect Data Manager (PPDM)
• Backup optimization, performance tuning, and recovery solutions
⚙️ Virtualization & Storage
• Server virtualization for efficiency and scalability
• Isilon NAS administration and support
• Storage environment design and maintenance
🖨️ Printing & Device Support
• Installation and support for office printers and multifunction devices
• Ongoing maintenance and troubleshooting
🛡️ Strategic Consulting
• IT strategy development tailored to business needs
• Long‑term subscription‑based support packages
• Proactive monitoring to prevent downtime and ensure business continuity
